Cancellation Policy

At Simple And Co., we recognize that flexibility is essential when circumstances evolve. To ensure a clear understanding of our approach, please acquaint yourself with our Project Cancellation and Rescheduling Policy outlined below:

If you have additional questions or require more information about our policies, do not hesitate to contact us.

Cancellation More Than 30 Days in Advance

If you decide to cancel a project more than 30 days in advance of the scheduled date, you will receive a full refund of your deposit.

Cancellation or Rescheduling Between 30 Days and 1 Week Before the Scheduled Shoot Date

Should you need to cancel or reschedule your project within the timeframe of 30 days to 1 week prior to the scheduled shoot date, a fee equivalent to 50% of the total project fee will be due for payment. Your deposit will be applied towards this amount.

Cancellation or Rescheduling Between 1 Week and 3 Business Days Before the Scheduled Start Time

In the event of a cancellation or rescheduling occurring between 1 week and 3 business days before the scheduled start time, a fee of 75% of the total project fee will be due for payment, with your deposit applied towards this amount.

Cancellation or Rescheduling with Less Than 3 Business Days’ Notice

If, regrettably, you find it necessary to cancel or reschedule your project with less than 3 business days’ notice, the full project fee will be due to Simple And Co.

We appreciate your understanding and cooperation in adhering to these policies, which enable us to maintain a high standard of service. These measures are in place to ensure that our dedicated team and equipment are appropriately compensated and that we can continue to offer outstanding service to all our clients.

Please be assured that we are equally committed to fulfilling our obligations. In the event of unforeseen circumstances that might prevent us from meeting our commitments, we have measures in place to provide suitable alternatives to ensure your project’s success or recommend other options. 

Thank you for choosing Simple And Co. If you have any questions or require further clarification regarding this policy, please do not hesitate to contact us. Your satisfaction and a successful collaboration remain our top priorities.

Limit of Liability Statement

This Limit of Liability Statement (“Statement”) outlines the extent of Simple And Co.’ liability for any services, projects, or engagements undertaken. By engaging Simple And Co. for services, the client acknowledges and agrees to the terms contained within this Statement.

1. Maximum Liability
   Simple And Co.’ liability for any project or service shall be limited to the total amount paid by the client in the form of a deposit or retainer specifically for that project. The total liability under any circumstances shall not exceed the sum of the deposit or retainer received.
   
   
2. Exclusion of Consequential Damages
   

   Under no circumstances shall Simple And Co. be liable for any consequential, special, indirect, or incidental damages, including but not limited to loss of profits, business interruption, or loss of data, arising out of or related to the services provided.

3. Assumption of Responsibility
   The client acknowledges that they are responsible for adequately backing up any data or materials provided to Simple And Co. and that Simple And Co. shall not be responsible for any loss or corruption of such data or materials.

4. Force Majeure
   Simple And Co. shall not be liable for any delay or failure in performance due to circumstances beyond its control, including but not limited to acts of nature, fire, flood, pandemic, government actions, war, civil unrest, or any other force majeure event.

5. Legal Compliance
   Simple And Co. shall perform its services in compliance with all applicable laws and regulations. However, the client agrees to indemnify and hold Simple And Co. harmless from any claims, damages, or liability arising from the client’s failure to comply with applicable laws and regulations.

6. Written Agreements
   Any changes to this Limit of Liability Statement must be agreed upon in writing by both parties and incorporated into a formal written agreement or contract. In the absence of a written agreement, this Statement shall govern the extent of Simple And Co.’ liability.

By engaging Simple And Co. for services, the client acknowledges that they have read, understood, and accepted the terms and conditions outlined in this Limit of Liability Statement. The client also understands that this Statement constitutes a legally binding agreement between the client and Simple And Co. If there are any questions or concerns regarding this Statement, the client is encouraged to seek legal counsel or contact Simple And Co. for clarification before engaging in any services.

Limits of Liability

Full refund guarantee: if there is ever a reason we need to cancel on you, we promise to let you know in advance and refund you 100%. 

Changes to This Privacy Policy

We may update our Cancellation Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Cancellation Policy on this page. These changes are effective immediately, after they are posted on this page.

Ultimately, our aim is to have satisfied clients. If any aspect of these policies requires clarification or if you have questions about their reasoning, please don’t hesitate to reach out to us before making your non-refundable booking fee payment. We are more than happy to provide explanations and share the stories behind the development of each of these company policies. Your satisfaction and understanding are our priorities.

Contact Us

If you have any questions or suggestions about our Cancellation Policy, do not hesitate to contact us.